Consumer Survey

What is your final destination?

Are you connecting ? If yes, what gateway?

How often do yo travel to/from Jamaica?

What was the purpose of your trip?

What type of accommodation did you have?

Before coming to the airport, were you aware of the shopping offered at the airport?

Yes

No

Did you make a purchase at the airport?

Yes

No

If a purchase was made at the airport, what did you buy?

How much did you spend in the airport in total?

If no purchase was made, what was the main reason?

Not what I wanted

Not enough time

I do not shop at airports

Long lines/slow service

Overpriced

Did you purchase souvenirs or duty free items prior to arriving at the airport? If yes, why?

What product/service would you have bought, at the airport, had you seen it?

Would you be willing to order from stores at the airport using tablets installed at our gates?

Yes

No

Would you subscribe to our mailing list to receive promotional offers while travelling?

Age

Gender

Nationality/Citizenship

Residency

What can we do to improve your experience departing MBJ?

CONSUMER SURVEY